FAQs
Want to know more?
Looking for extra clarity?
If so, you’ve come to the right place. We’ve curated some of our most frequently asked questions and answers about our Sales Analytics and Sales App below to save you some time.
Sales Analytics FAQs
What is Toucan Sales Analytics?
Toucan Sales Analytics is a powerful software solution that processes your sales and customer data, providing you with actionable insights to drive increased sales and enhance customer satisfaction. Your data is updated daily to ensure the latest information is available to all users. Our intuitive platform presents your data in a comprehensive range of interactive reports, tables, and features, all tailored to empower you with the tools you need to make informed decisions and achieve remarkable results.
Is Toucan Sales Analytics suitable for my business?
If you work in a B2B environment, selling products to your customer base, then Toucan Sales Analytics will work for you. Whether you have a small team of 5 or a larger team of 500, our solution is built to provide you with the necessary oversight and insights to increase sales.
How do I access Toucan Sales Analytics?
Experience the freedom of a 100% cloud-based solution with Toucan Sales Analytics. Our platform is accessible anytime, anywhere, via a secure website on any web-enabled computer, tablet, or smartphone. As long as you have an internet connection, we’ve got you covered.
Do I need to be tech-savvy to use Toucan Sales Analytics?
Far from it. Toucan Sales Analytics was developed with usability at the forefront of our minds. Around 90% of the features are purely point and click, with visual prompts to draw your attention to important information. Beyond that, our remaining features are controlled with easy to navigate filters, allowing you to display only the information that is relevant to you.
How much does Toucan Sales Analytics cost?
Our pricing is dependent on the number and type of user licences which you require. You can find the on-going pricing information here, which also includes information on our implementations.
Does Toucan Sales Analytics work offline?
While Toucan Sales Analytics relies on an internet connection for access, we understand the need for flexibility. That’s why our solution offers the convenience of quickly exporting data and reports. Easily download the necessary information to prepare for sales meetings, ensuring you have everything you need even when you’re away from web access.
Is my data secure in Toucan Sales Analytics?
We take security very seriously. Rest assured that your information is hosted on a dedicated server with one of the top UK web hosting providers. To ensure privacy, we provide each client with their own unique domain, protected by password authentication, for accessing our secure HTTPS site. With our robust security measures in place, you can have peace of mind knowing that your data is always protected.
Can Toucan Sales Analytics integrate with my system?
There is a vast myriad of back-office solutions on the market used to process data and conduct business functions. Rather than list them all – if you have a system(s) that houses your sales and customer data, we can get it out and integrate it with Toucan Sales Analytics.
What form of training is available for Toucan Sales Analytics?
We believe that training should be tailored to your specific needs. Our typical training sessions are conducted virtually, providing convenience and accessibility. However, if you prefer a face-to-face experience, just let us know, and we’ll be more than happy to accommodate your request. Our main goal is to ensure you get the most out of Toucan Sales Analytics, hit the ground running, and quickly see an increase in sales and customer satisfaction.
How long does Toucan Sales Analytics take to implement?
The timescales for our implementation projects can vary dependent on what system(s) you use to house your data, whether any third parties are involved, and if you require any bespoke reporting. On average, from the time you place your order to when you are able to use Toucan Sales Analytics, it is in the region of 30-40 days.
Does my business need Toucan Sales Analytics?
It’s less about whether you need Toucan Sales Analytics, but rather whether you can afford not to have it. Our solution saves you valuable time prepping for internal reviews and sales calls, giving you complete oversight of customer interactions and helping you stay on top of your territories. Get in touch with us today to arrange a demo and see firsthand how Toucan Sales Analytics can revolutionise your sales process.
What support is available for Toucan Sales Analytics?
Our support desk is open from 9:00am to 5:30pm (GMT) Monday to Friday. If you encounter any issues, one of our Toucan Sales Analytics support team will be happy to help you resolve them.
Toucan Sales App FAQs
What is Toucan Sales App?
Toucan Sales App is an all-in-one digital catalogue, order placement and account management sales tool enabling your sales force to be more self-reliant and effective sellers.
How do I access Toucan Sales App?
Experience the versatility of Toucan Sales App, available on both iPads and iPhones. As long as your device runs iPadOS/iOS 15 as a minimum, you can enjoy the full power of our app. Unlike some solutions, our iPhone app is not simply a companion to the iPad version, rather it includes the same key features, allowing you to effortlessly create orders, manage accounts, and stay on top of your workload. Enjoy a consistent and feature-rich experience across all your Apple devices with Toucan Sales App.
Is my data secure in Toucan Sales App?
Your data’s security is our top priority. That’s why all of your Toucan Sales App data is hosted on Microsoft Azure, so you can be assured it’s in safe hands. We also don’t want your data getting in the wrong hands if a device is misplaced or stolen, which is why our app is password protected, and access on any device can be remotely disabled if you feel it is at risk of being compromised.
Is Toucan Sales App suitable for my business?
If your business operates in a B2B environment, selling products through field-based sales executives, then Toucan Sales App is the solution you’ve been looking for. Our app is designed to streamline your business processes, whether you have a highly active sales force or primarily take face-to-face orders at trade events. We offer flexible licenses to cater to your specific needs, ensuring that Toucan Sales App is the perfect fit for your business. Simplify your B2B sales operations and unlock unprecedented efficiency with Toucan Sales App.
Do I need to be tech-savvy to use Toucan Sales App?
Using Toucan Sales App is a breeze, especially if you’re already familiar with using apps on tablets or smartphones. Our user-friendly interface ensures a seamless experience, allowing you to navigate and utilise the sales app with ease. Rest assured, even if you’re new to using apps, our comprehensive training program will quickly make you feel proficient. We provide the support and resources you need to quickly grasp the app’s functionalities and unlock its full potential.
How much does Toucan Sales App cost?
Our pricing is dependent on the number and type of user licences which you require. You can find the on-going pricing information here, which also includes information on our implementations.
Does Toucan Sales App work offline?
Absolutely! We understand that field sales users may not always have reliable internet access during sales calls. That’s why Toucan Sales App is specifically designed to cater to your needs. All features are fully operational even when offline, ensuring that you can seamlessly continue your sales activities without interruption. You only need a web connection to sync your orders to the back office and update the data on your device. Experience the freedom of uninterrupted sales productivity with Toucan Sales App, regardless of internet availability.
Can Toucan Sales App integrate with my system?
There is a vast myriad of back-office solutions on the market used to process data and conduct business functions. Rather than list them all – if you have a system(s) that houses your sales and customer data, we can get it out and integrate it with Toucan Sales Analytics.
What form of training is available for Toucan Sales App?
We believe that training should be tailored to your specific needs. Our typical training sessions are conducted virtually, providing convenience and accessibility. However, if you prefer a face-to-face experience, just let us know, and we’ll be more than happy to accommodate your request. Our main goal is to ensure you get the most out of Toucan Sales App, hit the ground running, and quickly see an increase in sales and customer satisfaction.
How long does Toucan Sales App take to implement?
The timescales for our implementation projects can vary dependent on what system(s) you use to house your data, whether any third parties are involved, and if you require any bespoke adjustments. On average, from the time you place your order to when you are able to use Toucan Sales App, it is in the region of 30-40 days.
What support is available for Toucan Sales App?
Our support desk is open from 9:00am to 5:30pm (GMT) Monday to Friday. If you encounter any issues, one of our Toucan Sales App support team will be happy to help you resolve them.
“We are extremely happy with the services and benefits Toucan provide feel company has flourished as a result.”
Felix Squire, Sales Manager, The Gifted Stationery Co
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Get in touch
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TOUCAN SALES
ANALYTICS
Work smarter, not harder. Toucan Sales Analytics is your key to unlocking intelligent insights that will transform your sales performance. With our powerful solution, you can effortlessly manage territories, stay on top of customers, leads, and teams, and most importantly, drive significant sales growth.
TOUCAN
SALES APP
Streamlined, Effortless Selling, Anywhere, Anytime. Empower your sales force by enabling digital product and brand presentations, swift order processing, and seamless account management on the go. It’s time to embrace a new level of efficiency and empower your sales team with the Toucan Sales App.